Bell Attendant

Key Responsibilities:

• Greet guests upon arrival and assist with luggage and other belongings.
• Escort guests to their rooms and explain hotel amenities and services.
• Provide information about local attractions, transportation, and dining options.
• Assist with guest requests and handle inquiries promptly and courteously.
• Maintain the cleanliness and organization of the lobby and entrance areas.
• Coordinate with the front desk and other hotel departments to ensure guest satisfaction.
• Assist with valet parking services if required.
• Respond to any emergencies or urgent situations in a calm and professional manner.

Qualifications:

• High school diploma or equivalent.
• Previous experience in hospitality or customer service is preferred.
• Excellent communication and interpersonal skills.
• Friendly, courteous, and professional demeanor.
• Ability to handle physical tasks such as lifting and carrying luggage.
• Strong problem-solving skills and ability to work under pressure.