Call Center Agent

Key Responsibilities:

• Answer inbound calls and respond to customer inquiries.
• Provide accurate information and resolve customer issues.
• Process orders, returns, and service requests.
• Maintain customer records in the system.
• Meet daily performance targets and KPIs.

Requirements:

• High school diploma or equivalent.
• Previous experience in customer service or call centers is a plus.
• Excellent communication and problem-solving skills.
• Ability to handle high call volumes and work in a fast-paced environment.
• Basic computer literacy and typing skills.