Call Centre Agent

Responsibilities:

• Answer incoming calls and handle customer inquiries.
• Provide accurate information and solutions to customers.
• Resolve customer complaints in a professional manner.
• Record and update customer information in the system.
• Maintain a high level of customer satisfaction.

Requirements:

• High school diploma or equivalent.
• Previous experience in a call center or customer service role is a plus.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment.
• Strong organizational skills and attention to detail.