Customer Service Associate

Key Responsibilities:

• Answer customer queries via phone, email, or chat.
• Resolve complaints professionally and promptly.
• Provide product and service information.
• Record customer interactions and feedback.
• Maintain a high level of product knowledge.

Qualifications:

• High school diploma or equivalent.
• Experience in a customer service role is preferred.
• Strong communication and problem-solving skills.
• Ability to remain calm under pressure.