Customer Service Representative – Remote

Responsibilities:

• Answer customer inquiries via phone, email, or chat in a professional manner.
• Troubleshoot and resolve customer issues efficiently.
• Provide information about products, services, and policies.
• Record and maintain accurate customer information.
• Collaborate with internal teams to resolve complex issues.
• Follow up with customers to ensure their issues are fully resolved.

Qualifications:

• Previous experience in customer service preferred.
• Strong communication and problem-solving skills.
• Ability to work remotely and manage your time effectively.
• Proficiency with customer service software and tools.
• Reliable internet connection and a quiet workspace.