Customer Service Representative – Remote

Job Description:

We are looking for a dedicated Remote Customer Service Representative to handle customer inquiries and provide support through phone, email, or chat. The ideal candidate will resolve issues, offer product information, and ensure customer satisfaction while working from home.

Responsibilities:

• Respond to customer queries via phone, email, or chat.
• Resolve complaints, process orders, and provide product information.
• Troubleshoot customer issues and escalate as necessary.
• Maintain accurate records of customer interactions and resolutions.
• Ensure timely and professional responses to all inquiries.

Qualifications:

• High school diploma or equivalent.
• Previous experience in customer service is a plus.
• Excellent communication and problem-solving skills.
• Ability to work independently and manage time effectively.
• Proficiency with customer service software and tools.