Customer Support Representative (Remote)

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat.
• Troubleshoot issues and provide effective solutions.
• Maintain accurate records of customer interactions.
• Escalate complex issues to the appropriate department.
• Ensure customer satisfaction by providing timely responses.

Requirements:

• High school diploma or equivalent; a degree is a plus.
• Experience in customer service or call center support.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficiency in CRM software and remote communication tools.