IT Support Assistant

Responsibilities:

• Provide first-level technical support to employees.
• Troubleshoot hardware, software, and network issues.
• Assist with the setup and maintenance of computers, printers, and other IT equipment.
• Install and update software and perform regular system backups.
• Manage and maintain IT inventory and asset records.
• Assist with the implementation of new technologies and systems.
• Provide training and support to users on IT-related topics.
• Perform other related duties as assigned.

Qualifications:

• High school diploma or equivalent; a degree in Information Technology or a related field is a plus.
• Proven experience in IT support or a similar role.
• Strong knowledge of computer hardware, software, and networks.
• Excellent problem-solving and communication skills.
• Ability to work independently and manage multiple tasks.
• Familiarity with IT support software and tools.