IT Support Assistant

Key Responsibilities:

• Provide helpdesk support for IT-related queries.
• Troubleshoot hardware, software, and network issues.
• Install and configure new software and hardware.
• Maintain accurate documentation of IT systems and procedures.
• Assist with IT projects such as system upgrades and data migrations.
• Ensure compliance with IT policies and security standards.

Qualifications:

• Bachelor’s degree in Information Technology or related field preferred.
• Previous experience in IT support or a related role.
• Strong problem-solving skills and knowledge of computer systems.
• Familiarity with Windows, macOS, and networking protocols.
• Good communication and teamwork skills.