Customer Service Representative

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat.
• Resolve complaints efficiently and professionally.
• Provide information about products and services.
• Maintain accurate records of interactions.
• Meet performance metrics for satisfaction and response time.

Qualifications:

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Strong communication and problem-solving skills.
• Proficiency in using computers and CRM software.
• Ability to work in a fast-paced environment.