Customer Service Representative

Key Responsibilities:

• Respond to customer calls, emails, and messages.
• Resolve complaints efficiently and politely.
• Maintain records of interactions and transactions.
• Follow up with customers when necessary.
• Ensure high levels of customer satisfaction.

Qualifications:

• High school diploma or equivalent.
• Prior customer service experience is a plus.
• Strong verbal and written communication skills.
• Computer literacy and multitasking ability.
• Patience and problem-solving attitude.