Customer Service Representative

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat.
• Provide information about products or services.
• Resolve customer complaints efficiently and professionally.
• Process orders, returns, and refunds.
• Maintain records of customer interactions and feedback.

Requirements:

• High school diploma or equivalent; a degree in communication or business is a plus.
• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• Customer-focused attitude with patience and empathy.