Customer Service Representative

Key Responsibilities:

  • Serve as the primary point of contact for clients and candidates via phone, email, and in-person interactions.
  • Provide information about our services, answer inquiries, and resolve concerns promptly and courteously.
  • Maintain accurate records of customer interactions and transactions using CRM software.
  • Collaborate with internal teams to address client needs and escalate complex issues as needed.
  • Assist in scheduling appointments and coordinating meetings for clients and candidates.
  • Contribute to the continuous improvement of customer service processes and procedures.


  • High school diploma or equivalent; college degree preferred.
  • Proven experience in customer service or a related field.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Positive attitude and a passion for delivering exceptional customer service.
Job Type: Full Time
Job Location: Doha

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