Customer Service Representative

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer complaints and escalate issues when necessary.
• Maintain accurate customer records and update databases.
• Provide information about products and services.
• Process orders, returns, and refunds as needed.

Qualifications:

• High school diploma or equivalent (Associate’s degree preferred).
• 1+ years of customer service experience.
• Excellent communication and problem-solving skills.
• Ability to handle multiple tasks and work in a fast-paced environment.