Customer Service Representative – Remote

Key Responsibilities:

• Respond to customer inquiries via email, phone, or chat.
• Resolve product or service issues in a timely manner.
• Maintain a detailed record of customer interactions.
• Provide proactive solutions to improve customer satisfaction.

Qualifications:

• Prior experience in customer service or support roles.
• Strong written and verbal communication skills.
• Ability to manage multiple inquiries efficiently.
• Familiarity with CRM tools is preferred.