Customer Service Representative (Remote)

Responsibilities:

• Respond to customer inquiries via phone, email, or chat
• Handle complaints and provide appropriate solutions
• Record interactions and transactions accurately
• Follow company protocols and procedures
• Maintain a high level of professionalism and empathy

Requirements:

• Strong communication and interpersonal skills
• Experience in customer service is a plus
• Ability to multitask and remain calm under pressure
• Comfortable using CRM and other digital tools
• Quiet home work environment and reliable internet