Customer Service Representative – Remote

Key Responsibilities:

• Respond to customer questions and complaints
• Process orders, returns, and refunds
• Update and manage customer information
• Escalate unresolved issues to supervisors
• Maintain a positive and professional attitude

Qualifications:

• High school diploma or equivalent
• Previous customer service experience preferred
• Strong written and verbal communication skills
• Ability to multitask and handle pressure
• Quiet work environment and stable internet connection