- October 19, 2024
- Posted by: admin
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About the Role: We are seeking an enthusiastic Customer Service Representative to handle customer inquiries remotely. You will be responsible for resolving issues, providing product information, and ensuring customer satisfaction.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and escalate complex issues.
- Maintain records of customer interactions in the CRM system.
Qualifications:
- High school diploma or equivalent.
- Strong communication and problem-solving skills.
- Ability to manage time and work independently in a remote setting.
- Experience with CRM systems and customer service tools is a plus.
Job Type: Full Time
Job Location: Houston