Guest Service Assistant

Key Responsibilities:

• Welcome and assist guests with check-in/check-out
• Respond promptly to guest inquiries and requests
• Provide local and hotel information to enhance guest stay
• Handle reservations, payments, and room assignments
• Collaborate with housekeeping and other departments for guest needs

Qualifications:

• High school diploma or equivalent
• Experience in hospitality or customer service preferred
• Excellent communication and interpersonal skills
• Ability to work shifts, including weekends and holidays
• Proficiency in hotel management systems is a plus