Customer Service Representative

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Provide accurate information about products and services.
• Handle complaints, provide solutions, and escalate issues when necessary.
• Maintain detailed records of customer interactions.

Qualifications:

• Proven experience in customer service or a related role.
• Strong communication and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in CRM software and basic computer skills.