Customer Service Representative

Key Responsibilities:

• Respond to customer inquiries via phone, email, or live chat.
• Provide detailed information about products and services.
• Handle complaints, provide solutions, and escalate issues when necessary.
• Record and maintain customer interaction data.

Qualifications:

• Proven experience in a customer-facing role is an advantage.
• Strong communication and problem-solving skills.
• Proficiency in CRM software and office tools.
• Ability to multitask and work under pressure.