Customer Service Representative

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Handle returns, exchanges, and complaints efficiently.
• Record customer interactions and transactions.
• Follow up to ensure customer satisfaction.

Qualifications:

• High school diploma or equivalent.
• Previous experience in customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to remain calm under pressure.
• Basic computer proficiency and typing skills.