Customer Service Representative

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat.
• Resolve complaints in a timely and professional manner.
• Maintain records of customer interactions.
• Provide accurate product or service information.
• Follow up on customer concerns and feedback.

Qualifications:

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Basic computer proficiency.
• Ability to handle pressure and multitask.