Customer Service Representative – Remote

About the Role: We are seeking an enthusiastic Customer Service Representative to handle customer inquiries remotely. You will be responsible for resolving issues, providing product information, and ensuring customer satisfaction.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer complaints and escalate complex issues.
• Maintain records of customer interactions in the CRM system.

Qualifications:

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Ability to manage time and work independently in a remote setting.
• Experience with CRM systems and customer service tools is a plus.