Customer Service Representative – Remote

Key Responsibilities:

• Respond to customer inquiries in a timely manner.
• Handle complaints and provide appropriate solutions.
• Process orders, returns, and account updates.
• Maintain accurate customer records.
• Collaborate with team members to improve customer service.

Qualifications:

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Computer literacy with CRM or support software experience.
• Prior customer service experience preferred.