Customer Service Representative – Remote

Key Responsibilities:

• Handle inbound and outbound customer inquiries professionally.
• Resolve customer complaints and provide appropriate solutions.
• Process orders, refunds, and service requests.
• Maintain accurate records of customer interactions.
• Follow company guidelines to ensure excellent service.

Qualifications:

• High school diploma or equivalent; customer service experience preferred.
• Strong verbal and written communication skills.
• Ability to work remotely with minimal supervision.
• Familiarity with CRM software and customer support tools.
• Reliable internet connection and a quiet work environment.