Customer Service Representative (Remote)

Key Responsibilities:

• Respond to customer questions and resolve issues promptly.
• Provide accurate information about products and services.
• Record and track customer interactions in CRM software.
• Escalate complex issues to the appropriate department.

Qualifications:

• High school diploma or equivalent.
• Excellent communication and problem-solving skills.
• Basic computer literacy and typing skills.
• Prior customer service experience preferred.