- October 18, 2024
- Posted by: admin
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Responsibilities:
- Answer incoming calls and handle customer inquiries professionally.
- Resolve customer complaints and provide timely solutions.
- Document and update customer information in the system.
- Follow up with customers to ensure satisfaction.
- Meet performance metrics and handle a high volume of calls.
Requirements:
- High school diploma or equivalent.
- Strong verbal communication and problem-solving skills.
- Previous customer service or call center experience is a plus.
- Ability to work in a fast-paced environment.
- Proficiency in CRM software and basic computer skills.
Job Type: Full Time
Job Location: Dubai