Airport Representative

Responsibilities:

  • Greet and assist passengers upon arrival and departure at the airport.
  • Provide information about flight schedules, airport facilities, and local attractions.
  • Assist with check-in, boarding procedures, and luggage handling.
  • Coordinate with airline staff to ensure timely and accurate flight information is conveyed to passengers.
  • Resolve passenger issues and concerns in a professional and courteous manner.
  • Escort VIP passengers and assist with special requests as needed.
  • Ensure compliance with airport security regulations and company policies.
  • Maintain accurate records of passenger interactions and services provided.
  • Assist passengers with special needs, including elderly, disabled, and unaccompanied minors.
  • Promote and sell additional services offered by the company, such as hotel accommodations and transportation.

Requirements:

  • High school diploma or equivalent qualification required.
  • Previous experience in customer service, preferably in an airport or travel industry setting.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Professional appearance and demeanor.
Job Type: Full Time
Job Location: Dubai

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