Customer Service Representative (Remote)

Responsibilities:

• Handle customer inquiries and complaints via phone, email, and chat.
• Provide information about products and services.
• Resolve customer issues promptly and efficiently.
• Maintain accurate records of customer interactions.
• Follow up with customers to ensure satisfaction.

Requirements:

• High school diploma or equivalent.
• Previous experience in customer service or a related role.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Reliable internet connection and proficiency in customer service software.