Dispatcher

Responsibilities:

• Schedule and dispatch service calls to field personnel.
• Communicate with clients to provide updates and estimated arrival times.
• Maintain accurate records of service calls, dispatch activities, and field personnel locations.
• Monitor and track the status of ongoing service calls.
• Coordinate with other departments to ensure efficient service delivery.
• Handle emergency and non-emergency calls in a timely manner.
• Provide support and assistance to field personnel as needed.
• Perform other related duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Proven experience as a dispatcher or in a similar role.
• Strong communication and organizational skills.
• Proficiency in using dispatch software and Microsoft Office Suite.
• Strong attention to detail and problem-solving abilities.